Ozzy Pete
Recently come back from 3 lovely weeks away in France and Spain.
We had booked our van into Sinclairs Gorseinon to have some work done on the Front roof panel which was beginning to blister. Had a price and date for the work which was the day after we came home.
The ferry was late into Portsmouth with “Engine trouble” so we didn’t get home till late on Tuesday night of the 27th September. However we managed to mainly clear the van to take into Sinclairs Wednesday Lunchtime.
We had a “Courtesy call” to say the van would be ready the end of the following week.
It wasn’t, but Monday we got a call to say it was ready and arranged to pick it up Tuesday morning.
Got to Sinclairs and the van was sitting outside their office very wet as it had been raining that night. Had a look the best I could but couldn’t see the finished work.
Drove home and by that time the van had dried of lovely and could see they had done a nice job of the paintwork.
Got to work giving the inside a good clean and everything was looking great.
Later on driving our car back from local shopping I noticed something not right with the roof line. There was a dent half way down the roof. I then lifted the roof and to my horror there was a dent on the other side of the roof as well. Not only that there was a big tear in the bellows one side and a small tear the other.
Got straight on the phone to tell Sinclairs that I would be down straight away.
All I had was a load of bluster, and was told “It’s not unusual to have 2 dents in the roof”
Since then I have contacted the General manager and have an appointment with him at 2pm.
It’s obvious to Sinclairs and myself what has happened, and someone totally inexperienced has lowered the roof with the doors and windows closed.
This is going to be a very costly mistake for Sinclairs.
We had booked our van into Sinclairs Gorseinon to have some work done on the Front roof panel which was beginning to blister. Had a price and date for the work which was the day after we came home.
The ferry was late into Portsmouth with “Engine trouble” so we didn’t get home till late on Tuesday night of the 27th September. However we managed to mainly clear the van to take into Sinclairs Wednesday Lunchtime.
We had a “Courtesy call” to say the van would be ready the end of the following week.
It wasn’t, but Monday we got a call to say it was ready and arranged to pick it up Tuesday morning.
Got to Sinclairs and the van was sitting outside their office very wet as it had been raining that night. Had a look the best I could but couldn’t see the finished work.
Drove home and by that time the van had dried of lovely and could see they had done a nice job of the paintwork.
Got to work giving the inside a good clean and everything was looking great.
Later on driving our car back from local shopping I noticed something not right with the roof line. There was a dent half way down the roof. I then lifted the roof and to my horror there was a dent on the other side of the roof as well. Not only that there was a big tear in the bellows one side and a small tear the other.
Got straight on the phone to tell Sinclairs that I would be down straight away.
All I had was a load of bluster, and was told “It’s not unusual to have 2 dents in the roof”
Since then I have contacted the General manager and have an appointment with him at 2pm.
It’s obvious to Sinclairs and myself what has happened, and someone totally inexperienced has lowered the roof with the doors and windows closed.
This is going to be a very costly mistake for Sinclairs.
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