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Drive the Deal vs Dealership

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Rumblebub2022

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Bucks
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Looking to buy
Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
 
Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
DTD get good Trustpilot reviews (only a few negative ones, to which they have given feedback.)

DTD are given exactly he same build / delivery details as any VW dealership. Alot of the these guys will tell you anything to get the sale. For some the only qualification they have is in the the art of Bullsh*t. Hence would take the dealers chat with a pinch of salt.

Once the van has been delivered you are free to choose any dealership for aftercare / warranty work.
 
Last edited:
It is my understanding that DtD orders get placed into the same queue as every other order.
We placed order order with DtD in mid August 2021. Within a few days, Eurovans Crawley called us and our contract is with them.
DtD is just an introduction, your contract is with the VW dealer.
 
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Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
I'm guessing the demand is there so dealers don't need to offer much. If it's just the price you are interested in then go with DtD, but if you want an aftermarket relationship with a good dealer then there may be a bit of a trade of in terms of price. We weighed up this very issue and opted for our local dealer, which has paid off in terms of aftermarket service/support since we took delivery a year ago.
 
My impression is that dealer service has all but evaporated. They've become exceptionally cocky with both Sales and Service.

They're ripping people off blind and blame pandemics and other events to justify poor service.

If you can get a reasonable discount with DTD I'd go for it. Just get confirmation in writing that it is contractual and the price is not likely to inflate if it takes 18 months to get built and delivered.

Read the small print and if "price protection" isn't guaranteed then be prepared to pay more or walk.

We were really close to placing an order for a Cupra Born. The dealer was just about to take our deposit but said it could be anything between 4 and 12 months and he couldn't tell me what the final price would be. He said he'd be able to confirm that when the car was ready for delivery.

The world's gone mad.
 
Dtd and your order are two seperate things. Dtd is a broker who has a deal with a VW dealership. Usually Eurovans but it can change YBY. No more, no less.

All they do is put you in touch with said dealer. The dealer pays them a fee for the hot lead and then it's all handled by the dealer from there. Your van is then ordered as per usual with a VW order number and from a VW Commercial van dealer. No different.

I had the same issue as you - and in a 'we can sell them all with our eyes closed" situation that's the way they will be.

You can get your 9% with dtd and deal with Eurovans (which has been no bother my side), or pay 4 - 5% and have a closer dealer. For your van and order itself, it's irrelevant.

I don't know the dealer margin for vans, but I would imagine it's around the 10 - 12% mark. For our cars when I was Nissan it was 15%, but it does differ by car.

For Eurovans they are not really playing the dealer margin game, they are playing the volume bonus game. They make their money by ordering and selling the most vans and getting a bonus for it.

As a volume orderer Eurovans has the same if not a better chance of getting their stock from the factory as they will order so many they get bigger stock allocations vs a small dealer with limited sales.

In summary. The dealers are talking their usual boll*x.
 
Dtd and your order are two seperate things. Dtd is a broker who has a deal with a VW dealership. Usually Eurovans but it can change YBY. No more, no less.

All they do is put you in touch with said dealer. The dealer pays them a fee for the hot lead and then it's all handled by the dealer from there. Your van is then ordered as per usual with a VW order number and from a VW Commercial van dealer. No different.

I had the same issue as you - and in a 'we can sell them all with our eyes closed" situation that's the way they will be.

You can get your 9% with dtd and deal with Eurovans (which has been no bother my side), or pay 4 - 5% and have a closer dealer. For your van and order itself, it's irrelevant.

I don't know the dealer margin for vans, but I would imagine it's around the 10 - 12% mark. For our cars when I was Nissan it was 15%, but it does differ by car.

For Eurovans they are not really playing the dealer margin game, they are playing the volume bonus game. They make their money by ordering and selling the most vans and getting a bonus for it.

As a volume orderer Eurovans has the same if not a better chance of getting their stock from the factory as they will order so many they get bigger stock allocations vs a small dealer with limited sales.

In summary. The dealers are talking their usual boll*x.

Well explained. Couldn’t agree more. We used AutoeBid for our order. After placing order with AutoeBid we were contacted by our VW dealer. Since that point I always talk to dealer. Either by phone or email. I went to see our closest dealer as well to see what they can do for us. He wasn’t really interested. I didn’t even mention AutoeBid. After visiting them we went throught configurator at home. We sent him email from configurator what price he can do. No answer at all. Tried to call him as well. They said he will contact me but no call back since. That was 6 month ago. So we used AutoeBid that time. Now we are patiently waiting for our California to be build. Possibly another 6 month.
 
Maybe worth contacting Eurovans Crawley direct and politely asking what discount they could offer? Don’t mention DTD though!

My only concern would be them taking more orders than they get in allocation. This could push out the delivery times.
 
It's sing, well its not if you want a good deal and who doesn't want a good
deal. I would.
This is the death of the dealer, showroom etc.
Who owns drive the deal and car wow, I haven't looked it up
but I bet its some American giant.

20 years time and we are fooked.
 
It's sing, well its not if you want a good deal and who doesn't want a good
deal. I would.
This is the death of the dealer, showroom etc.
Who owns drive the deal and car wow, I haven't looked it up
but I bet its some American giant.

20 years time and we are fooked.
Dealers as they are now died 20 years ago. It's a long slow drawn out death though and neither the dealers nor manufactureers admited it to themselves.

Part of it is the OEM system - you dont buy a car from VW. You buy a car from VW UK. VW UK don't sell cars to you. They sell allocation to dealers. Dealer make margin from keeping as much of their 15% as they can, or by selling as many cars as they can at cost and landing a massive volume bonus.

Meanwhile we run around trying to play their game. All DTD and Carwow do is call them out on it and play the game.

Not sure where the point about the USA comes from. Both companies are UK ran from people who have been in the motor trade for decades and know the system. We dealt with the Carwow owners a lot at Nissan - their platform was great for selling old new stock on at discounts and advertising (where they make most of their money).
 
Maybe worth contacting Eurovans Crawley direct and politely asking what discount they could offer? Don’t mention DTD though!

My only concern would be them taking more orders than they get in allocation. This could push out the delivery times.
They will offer 9%. As a dealer who shifts as much metal as they do, allocation is the least of their challenges.
 
They will offer 9%. As a dealer who shifts as much metal as they do, allocation is the least of their challenges.
So why use DTD?
I did, got the 9% then they washed their hands of me. I waited 13 months for delivery and DTD were not interested in helping me at all. When I wanted to add to my order (and get the discount on the Sports Pack and towbar) DTD made it feel like an inconvenience by sending me back via their website.
I’d cut out the middle man and call Ben at Eurovans…
 
So why use DTD?
I did, got the 9% then they washed their hands of me. I waited 13 months for delivery and DTD were not interested in helping me at all. When I wanted to add to my order (and get the discount on the Sports Pack and towbar) DTD made it feel like an inconvenience by sending me back via their website.
I’d cut out the middle man and call Ben at Eurovans…
As mentioned in my post. Dtd are a middle man. Once your passed to the dealer your relationship is there. Not sure what they can do to chivvy a dealer along. Any change to an order once made at the dealer is with a dealer. They are just a broker. Ref why. I only knew about Eurovans from using dtd. From my POV dtd did all the hard work and were very honest with me, unlike a lot of dealers I contacted, I was happy let them have their small margin. Fairs fair.
 
Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
I wouldn’t hesitate to use DTD and Eurovans Crawley again. No haggling or stress. Collected my Beach Thursday last week. Ordered July 21, arrived March 22… 8 months lead time. 9% discount at the time … which after two price rises now equates to over 12%! Mike at Eurovans said the lead time is currently 9-12 months.
 
Used DTD to order a Defender. 4.8% discount. Local dealer said no discount. However the car hasn't materialised. That was this time last year

Used Carwow for the BMW in October - 8.9% off. Local dealer said 1.5% via Carwow. Just happens they are the next local BMW dealer. Car is arriving shortly, 2 months early with a £7k discount.

Too be honest I no longer like or have time to play "games". Give me a price, if I'm happy with it, job done.

It also works both ways.

Went to sell my p/ex via Carwow and the offers were a little cheeky and only one from a Toyota dealer. Told him it wasn't worth the hassle for £160 and I would stick with the p/ex offer. Toyota dealer upped the offer, so a £500 difference. But I had already told him no to that figure on the basis that the BMW garage can take the benefit of the car, rather than a third party, as they have been extremely fair to me on the new car. At the end of the day its not always about money. Was somewhat suprised when I asked them to remove the listing.
 
I also highly recommend DtD. I don’t believe it affects the lead time at all. Why not just give it a try it and see? Good luck!
 
Further to all our advice above on DTD the main point is don't dither. With lead times as long as they are the trick is to get an order in as early as you can. Speak to dtd. Get passed to Eurovans. Do the deal and get your order number asap. I dithered by 2 months and instead of a May order for an Ocean, which could be here or on it's way, I have a July order that is stuck.

Best case - things free up and you get the van early next year. Worst case, you change your mind and lose 1K deposit or keep the van and sell at a profit. Every day of delay at this end is more on the other end.
 
Further to all our advice above on DTD the main point is don't dither. With lead times as long as they are the trick is to get an order in as early as you can. Speak to dtd. Get passed to Eurovans. Do the deal and get your order number asap. I dithered by 2 months and instead of a May order for an Ocean, which could be here or on it's way, I have a July order that is stuck.

Best case - things free up and you get the van early next year. Worst case, you change your mind and lose 1K deposit or keep the van and sell at a profit. Every day of delay at this end is more on the other end.
Also seems to make sense to get the spec right on day 1...as trying to change mid order likely to delay.
 
Also seems to make sense to get the spec right on day 1...as trying to change mid order likely to delay.
Depends - in the main, yup, try and get it right first time. I wish I had ordered 4M because the reality through PCP is it's worth more at the end so monthly's are lower even though vehicle is more expensive, but I decided not to tempt fate. Reality though is while an order is at 00 it makes no difference at that point. When it moves to 10 is when parts are "ordered" and it is at that point the time from 10 - 20 is dependant on your options and their availability. In a stable market, it's fine, in todays market that could extend the move from 10 - 20 by months.
 
Also seems to make sense to get the spec right on day 1...as trying to change mid order likely to delay.
I managed to change colour 5 months in with no problems.
But I tried to delete towbar prep earlier this year, just incase it caused delays, but was too late to change. Didn't cause a delay in the end anyhow.
As long as you are at status 00 you can change.
 
I got a quite via Autoebid but got a dear to match it (pre pandemic).

With hindsight I wish I'd stayed with Autoebid as the dealer didn't really add anything to the specifying experience and, in fact, missed some stuff, so if doing it again I'd either shop around much harder to find a *good* dealer or just use Autoebid/Drivethedeal and tick the correct boxes myself.
 
I've changed our California quite regularly over the years and have always used SMG in Tonbridge, which falls within your travel requirements. The sales team have really looked after us in an exemplary way over the years. From our experience it can be very useful to have a personal relationship with your buying dealer. Give Laine at SMG a call 01732 778800 and say SusiBus said l'm sure you'll look after you. l don't work on commission, just a happy customer.
 
Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
Just taken delivery of my cali from a Vw dealer. I ordered via drive the deal and got a 9% discount. It’s a no brainer the dealerships compete for your business, the best discount wins then your order goes into the Vw queue, the dealership can’t change it. Mine took nearly a year but that’s the standard lead time. The sales people talk a load of old crap it was nice to avoid speaking to them.
 
Just got my new 6.1 ocean via Drive the deal ..11 months from order about £ 7K discount plus 1 year extra warranty plus 1 year caravan club membership, plus cost through dealership risen about £8k since order placed. I don't think there is any delay as they put the order through the VW main dealership that you will be using and it is processed like any other dealership order.
 
Hi everyone,

I've finally got to the point of being able to afford a new Beach and have been going around all the dealers within 1 to 1 1/2 hour drive of me.

Each time I've discussed the Drive the Deal quote (8.6% discount) with them to see if they'd match it. The closest I've been given is a 3.4% discount from one dealership, no others have offered any form of discount.

Each time I've mentioned Drive the Deal I get the same response that I'd be lucky to get a delivery from Drive the Deal within the next 2-3 years and that no dealership will match that level of discount as it wipes out all of their profit. They're all also quick to start saying about the current production delays and that VW have been cancelling production slot orders through Drive the Deal or not allocating them delivery slots at all.

So my question is - has anyone had recent experience of Drive the Deal and whether I'd still get the same production timescales as if I went direct with a dealership?

I'm skeptical of what dealerships are going to be telling me because 1. they're going to want me buying from them directly and 2. they're not going to want to match the discount and will use any argument they can to not do so!

Thanks!
I was in the exact same position in 2018, I don’t envy your situation.

my experience was:

Dealers not returning sales enquiry calls, me chasing dealers for follow ups to my enquiries, dealers in general showing absolutely no interest in matching discount offered by AutoEBid (8% at the time).

I would hate to think how complacent dealers are now in The current climate Particularly as demand for camper vans has gone through the roof in recent years.

my experience with Autoebid was very good, however in the end I found a dealer with several in stock vehicles, ready to go.
I ended up buying a stock vehicle with a very very high spec, agreed a discount at about 6% (from the then list price) and bagged a van that had additional extras, that the dealer had not listed and had not reflectEd in the sales asking price (which I knew about after viewing the van) so in effect got an in stock vehicle at very close to Autoebid price Despite the dealer refusing out of hand to match the discount autoebid were offering (in writing)
the process of ordering / configurator etc is exactly the same as if going via a main dealer, because in the end you are going to a main dealer via an introduction process by a third party!

despite not proceeding, Autoebid did not chase me or hound me at all and they were very very professional throughout (unlike many of the dealers I approached) despite me not pressing the button with them.

if I were doing it again I would cut the Extreme layers of BS the dealers put in place generally which serves only to frustrate the buyer & I would go with Autoebid etc. = No dealer BS (let’s face it in General, the sales guys and Gals have not got a clue about the product they sell, just ask a specific tech question And watch the blank look appear on their faces before the BS rolls off the tongue, correct or not, or watch them disappear into an office to ask for advice! )

I believe there are exceptions to the rule, regarding my dealer comments above, but they are few and far between.

regarding allocations: VW factory allocates units to the dealers, larger dealers will get a larger allocation, you have no way of knowing whether that dealer has used up their allocation vs another dealers whom may not have used all their allocation to date.

Example: currently, Dealers will tell you that they cannot get stock orders for vehicles to be in the show room, this is not always the case,
over the last year I have seen three different stock vehicles for sales in one dealer shown room. 1x CaliO, 1 x CaliC 1x CaliB,
However in one instance when I asked what the “price is” I was told that the vehicle was a Demonstrator and not for sales Yet!!! (Contrary to what the dealers tell you there are vehicles being delivered to stock, albeit very very limited numbers)
on another occasion I was told they could not tell me the asking price , they would have to input the “Build spec“ into the Factory Configurator to be able to give me a price, they would email it to me ! ( I.e. They didn’t have a clue what price they were asking for it ), guess what ?
they didn’t follow up with an email !
It was clear, in all three instances the sales guy simply did not know the product at all, despite telling me thing that simply were not true or accurate (about the vehicles).
Despite this they subsequently sold all the vehicle(s) within weeks !
so a degree of pure luck and a dollop of desperation by the customer whom is willing to pay the Factory list price for an in stock vehicle may be involved.
the dealer mentioned above is in the same county as you (CityGate Wooburn Green)

I don’t envy your predicament, however my advice:
if you want a Cali, DYOR fully to understand the product, nail your ideal spec first time, get it ordered at the lowest overall cost to yourselves using the least hassle route & try, to the best of your ability, to block out the extended lead time currently being experienced.

NB: make sure you buy the extended factory warranty as part of any deal.

Using an amount of finance may assist in securing the best deal with a dealer, typically paying off the finance element in full within the first month will cost you next to nothing, but it may allow the sales guys some additional leeway in pricing although in the current climate that may not hold true due to the extended lead time / deposit only scenario

good luck, keep us informed of progress. :cheers
 
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