Pop up roof repair

kp64zl · Apr 17, 2023

Hello - my pop up roof is coming away from its fixing at the front.

Please can anyone recommend me which van centres might be able to fix this kind of issue. It would be a warranty repair.

I'm Spending hours on phone but gettting no-where with VW as on hold endlessly or alternatively not being called back. I don't even know if I am calling the right place! thanks. Any recomendation of a van centre that answers the phone promptly etc would be most appreicated. thanks ever so much

KGCali · Apr 19, 2023

kp64zl said:
Hello - my pop up roof is coming away from its fixing at the front.

Please can anyone recommend me which van centres might be able to fix this kind of issue. It would be a warranty repair.

I'm Spending hours on phone but gettting no-where with VW as on hold endlessly or alternatively not being called back. I don't even know if I am calling the right place! thanks. Any recomendation of a van centre that answers the phone promptly etc would be most appreicated. thanks ever so much

Take some photos and post here and to your commercial vw dealer, SMC and Breeze are very goid but far from you.

A_Rig · Apr 22, 2023

We had exactly the same issue. It was fixed by Breeze nr Portsmouth under warranty whilst in for the first service. They kept her in overnight to allow the adhesive to cure. It's been a few months and so far so good.

DaveT54 · Apr 22, 2023

kp64zl said:
Hello - my pop up roof is coming away from its fixing at the front.

Please can anyone recommend me which van centres might be able to fix this kind of issue. It would be a warranty repair.

I'm Spending hours on phone but gettting no-where with VW as on hold endlessly or alternatively not being called back. I don't even know if I am calling the right place! thanks. Any recomendation of a van centre that answers the phone promptly etc would be most appreicated. thanks ever so much

Mine was fixed at the Manchester van centre. They should be doing a recall from the number of Vans it’s happening to.