Service Update March 2023

Tarquers · Mar 11, 2023

Just had the second year service done which included things like diff oils but was told that they cannot change the oil under the service plan until it hits an additional 360 days or 4,000 km as VW do not allow the dealer to change oil at service unless within 2,000 km of recommended mileage. Bonkers but that’s VW service plans.

Also included a major software update which I gather is something to do with monitoring injectors to prevent failure and damage described as holes in the piston (my translation not great but seems VW are quietly serious about getting the update done without alarming the car owning public!

Hawthorn37 · Mar 12, 2023

Tarquers said:
Just had the second year service done which included things like diff oils but was told that they cannot change the oil under the service plan until it hits an additional 360 days or 4,000 km as VW do not allow the dealer to change oil at service unless within 2,000 km of recommended mileage. Bonkers but that’s VW service plans.

Also included a major software update which I gather is something to do with monitoring injectors to prevent failure and damage described as holes in the piston (my translation not great but seems VW are quietly serious about getting the update done without alarming the car owning public!

Interesting feedback, thanks.

Meoncoast · Mar 12, 2023

Tarquers said:
Bonkers but that’s VW service plans.

did you pay for the plan or was it free plan?

Tarquers · Mar 12, 2023

Meoncoast said:
did you pay for the plan or was it free plan?

Paid for plan.

soulstyledevon · Mar 12, 2023

Tarquers said:
Just had the second year service done which included things like diff oils but was told that they cannot change the oil under the service plan until it hits an additional 360 days or 4,000 km as VW do not allow the dealer to change oil at service unless within 2,000 km of recommended mileage. Bonkers but that’s VW service plans.

Also included a major software update which I gather is something to do with monitoring injectors to prevent failure and damage described as holes in the piston (my translation not great but seems VW are quietly serious about getting the update done without alarming the car owning public!

Which engine is the software monitoring injectors?
Is it just the 204 or both…?

Tarquers · Mar 12, 2023

soulstyledevon said:
Which engine is the software monitoring injectors?
Is it just the 204 or both…?

Told it’s all engines (I have the 150) but I have nothing to substantiate this, only poor translations from the dealer and Polish forums.

Begize · Mar 12, 2023

Tarquers said:
Also included a major software update which I gather is something to do with monitoring injectors to prevent failure and damage described as holes in the piston (my translation not great but seems VW are quietly serious about getting the update done without alarming the car owning public!

My van went in for a warranty roof sag repair on Tuesday and they mentioned an "engine recall" that they also needed to do at the same time. I jokingly said an engine recall would be a big job and the lady explained it was an ECU replacement to update the software. I asked if there were anymore updates they needed to do and she said "yes probably, but this says replacement so I guess it's actually changing the unit".